• Ponencia
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      A New Framework for Defining Realistic SLAs: An Evidence-Based Approach 

      Cho, Minsu; Song, Minseok; Müller Cejás, Carlos; Fernández Montes, Pablo; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio (Springer, 2017)
      In a changing and competitive business world, business processes are at the heart of modern organizations. In some cases, ...
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      An Approach for the Automated Generation of Engaging Dashboards 

      Aksu, Ünal; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Reijers, Hajo A. (Springer, 2019)
      Organizations use Key Performance Indicators (KPIs) to monitor whether they attain their goals. To support organizations ...
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      Challenges to Support a Ppi Management Lifecycle 

      Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio (2010)
      An important aspect in the business process lifecycle is the evaluation of business processes performance, since it helps ...
    • Artículo
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      Context-Aware Process Performance Indicator Prediction 

      Márquez Chamorro, Alfonso Eduardo; Revoredo, Kate; Resinas Arias de Reyna, Manuel; Río Ortega, Adela del; Santoro, Flavia María; Ruiz Cortés, Antonio (IEEE Computer Society, 2020)
      It is well-known that context impacts running instances of a process. Thus, defining and using contextual information may ...
    • Ponencia
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      CRISTAL: Collection of Resource-Centric Supporting Tools and Languages 

      Cabanillas Macías, Cristina; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio (2012)
      In this demo, we introduce CRISTAL (Collection of ResourcecentrIc Supporting Tools and Languages), a tool suite aimed at ...
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      Defining and Analysing Resource-Aware Process Performance Indicators 

      Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Cabanillas Macías, Cristina; Ruiz Cortés, Antonio (2013)
      A key aspect to identify improvement points of the business processes (BP) of an organisation is to conduct performance ...
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      Defining PPIs for Process Variants based on Change Patterns 

      Estrada Torres, Bedilia; Torres, Victoria; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Pelechano, Vicent; Ruiz Cortés, Antonio (SISTEDES : Sociedad de Ingeniería del Software y Tecnologías de Desarrollo de Software,, 2016)
      Business Process (BP) families are made up of BP variants that share commonalities but also show differences to accommodate ...
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      Defining Process Performance Indicators By Using Templates and Patterns 

      Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Durán Toro, Amador; Ruiz Cortés, Antonio (2012)
      Process Performance Indicators (PPIs) are a key asset for the mea- 2 surement of the achievement of strategic and operational ...
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      Defining Process Performance Indicators: an Ontological Approach 

      Río Ortega, Adela del; Resinas Arias de Reyna, Manuel (2010)
      It is increasingly important to evaluate the performance of business processes. A key instrument to carry out this evaluation ...
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      DemaBot: a tool to automatically generate decision-support chatbots 

      Estrada Torres, Bedilia; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel (CEUR Workshop Proceedings (CEUR-WS.org), 2021)
      This article presents DemaBot: a low-code solution to create chatbots designed to automate decision making. Examples of ...
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      Design Patterns for Board-Based Collaborative Work Management Tools 

      Peña Siles, Joaquín; Bravo Llanos, Alfonso; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio (Springer, 2021)
      Board-based software tools for managing collaborative work (e.g. Trello or Microsoft Planner) are highly configurable ...
    • Artículo
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      Dialog-based Automation of Decision Making in Processes 

      Estrada Torres, Bedilia; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel (Cornell University, 2021)
      The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within ...
    • Tesis Doctoral
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      Enhancing the modelling perspective of process performance management. 

      Estrada Torres, Bedilia (2018-11-30)
      La Gestión del Rendimiento de los Procesos, que comprende las etapas de planificación, supervisión y control del rendimiento ...
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      Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs 

      Río Ortega, Adela del; García, Félix; Resinas Arias de Reyna, Manuel; Weber, Elmar; Ruiz, Francisco; Ruiz Cortés, Antonio (Springer, 2017)
      The continuous performance improvement of business processes usually involves the definition of a set of process performance ...
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      Exogenous Shocks and Business Process Management: A Scholars’ Perspective on Challenges and Opportunities 

      Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent; kerpedzhiev, Georgi; Becker, Jörg; Beverungen, Daniel; Brocke, Jan Vom; Looy, Amy Van; Río Ortega, Adela del; Rinderle-Ma, Stefanie; Rosemann, Michael; Santoro, Flavia María; Trkman, Peter (Springer, 2022)
      Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, ...
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      Flipping Laboratory Sessions in a Computer Science Course: An Experience Report 

      Troya Castilla, Javier; Parejo Maestre, José Antonio; Segura Rueda, Sergio; Gámez Díaz, Antonio; Márquez Chamorro, Alfonso Eduardo; Río Ortega, Adela del (IEEE Computer Society, 2020)
      Contribution: This article presents an experience report on the application of flipped classroom (FC) to the laboratory ...
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      Flipping Laboratory Sessions: An Experience in Computer Science 

      Parejo Maestre, José Antonio; Troya Castilla, Javier; Segura Rueda, Sergio; Río Ortega, Adela del; Gámez Díaz, Antonio; Márquez Chamorro, Alfonso Eduardo (IEEE Computer Society, 2020)
      This paper reports our experience in flipping a second- year undergraduate course on software architecture and integration, ...
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      Identifying Variability in Process Performance Indicators 

      Estrada Torres, Bedilia; Río Ortega, Adela del; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio (Springer, 2016)
      The performance perspective of business processes is concerned with the definition of performance requirements usually ...
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      Invirtiendo las clases de laboratorio en Ingeniería Informática: Un enfoque ágil 

      Troya Castilla, Javier; Segura Rueda, Sergio; Parejo Maestre, José Antonio; Río Ortega, Adela del; Gámez Díaz, Antonio; Márquez Chamorro, Alfonso Eduardo (Asociación de Enseñantes Universitarios de la Informática (AENUI), 2019)
      En este artículo describimos nuestra experiencia al aplicar la metodología de clase invertida en la asigna tura Arquitectura ...
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      KPIshare: A collaborative space for BPM practitioners for full definitions and discussions on process KPIs 

      Resinas Arias de Reyna, Manuel; Río Ortega, Adela del; Ruiz Cortés, Antonio; Blattner, Dominik; Tasheva, Kristina; Chipev, Bozhan (2014)
      The definition of process-related key performance indicators (KPIs) is a key part of performance measurement and one of ...